Apple Investigating Display Issues With iPhone 12 Models, Including Flickering and Green/Gray Glow

In an internal document obtained by MacRumors, Apple has acknowledged an issue with some iPhone 12 displays exhibiting flickering, a green or gray glow, or other unintended lighting variations under some conditions.

iphone 12 green glow
In the document, shared with Apple Authorized Service Providers this week, Apple says that it is aware of customer reports related to this issue and is investigating. Apple has advised technicians to avoid servicing affected iPhones, at least for now, and instead inform customers that they should keep their iPhone up to date with the latest iOS version. This guidance suggests that Apple may be confident that it can fix the issue in a future software update.

A similar green tinted display issue affected some iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max models, and Apple was able to fix it in iOS 13.6.1.

There have been complaints about this new issue in the MacRumors forums and Apple Support Communities since shortly after iPhone 12 models launched. The issue can affect the iPhone 12 mini, iPhone 12, iPhone 12 Pro, and iPhone 12 Pro Max.

Based on customer reports, the issue appears to occur when the display brightness is set to around 90% or lower. Many users are experiencing the issue on iOS 14.1, iOS 14.2, and seemingly even the first two iOS 14.3 betas. The flickering or glowing is not always persistent, disappearing after a short time for some customers.

If and when the issue is addressed, or we learn more, we'll update this article accordingly.

Related Roundup: iPhone 12
Related Forum: iPhone

Top Rated Comments

macduke Avatar
35 months ago

Does this include the yellow tint issue?
It's obviously a combination of the yellow tint issue, and the blue tint issue.
Score: 26 Votes (Like | Disagree)
CJ Dorschel Avatar
35 months ago
“You’re looking at it wrong”
Score: 13 Votes (Like | Disagree)
moabal Avatar
35 months ago
Does this include the yellow tint issue?
Score: 11 Votes (Like | Disagree)
zorinlynx Avatar
35 months ago
Is it me or has this release been unusually problematic? Compared to the near flawless release of the 11 series last year it's kind of disappointing.

So glad I'm skipping this year.
Score: 8 Votes (Like | Disagree)
LFC2020 Avatar
35 months ago

Turn off true tone.
Really ??‍♂️?

Guessing you haven't seen the 80 page thread regarding the yellow screen issues, pretty sure everyone by now knows how to turn off True Tone.
Score: 8 Votes (Like | Disagree)
LFC2020 Avatar
35 months ago
Nice work Macrumors, now can we get a news article about the yellow tinting on most displays, greys look yellow/green in dark mode.
Score: 8 Votes (Like | Disagree)

Popular Stories

Rapid Security Response Feature 1

Apple Releases Rapid Security Response Updates for iOS 16.5.1 and macOS 13.4.1 to Fix Actively Exploited Vulnerability [Updated]

Monday July 10, 2023 10:31 am PDT by
Apple today released Rapid Security Response (RSR) updates that are available for iPhone and iPad users running the iOS and iPadOS 16.5.1 updates and the macOS Ventura 13.4.1 update. Rapid Security Response updates are designed to provide iOS and macOS users with security fixes without the need to install a full software update. Today's updates address an actively exploited WebKit...
iPhone 15 Pro Two Volume Buttons and Titanium Feature Blue Green

iPhone 15 Pro's Top Rumored Features: USB-C Port, Titanium, and More

Tuesday July 11, 2023 6:37 am PDT by
Apple is expected to unveil the iPhone 15 lineup in September. As usual, the Pro and Pro Max models are expected to have a wide range of new features, including a USB-C port, A17 Bionic chip, titanium frame, and more. Below, we have recapped the top five new features rumored for the iPhone 15 Pro models. USB-C port: iPhone 15 Pro models are widely rumored to feature a USB-C port, providing...
Rapid Security Response Feature 1

Apple Pulls iOS 16.5.1 and macOS 13.4.1 Rapid Security Response Updates Due to Safari Bug

Monday July 10, 2023 8:39 pm PDT by
Apple earlier today released new Rapid Security Response updates for iOS 16.5.1, iPadOS 16.5.1, and macOS Ventura 13.4.1 users, but Apple has pulled the software, likely due to an issue that caused certain websites not to work after the RSRs were installed. According to reports on the MacRumors forums, Facebook, Instagram, WhatsApp, Zoom, and other websites started giving a warning about not ...
primeday2020 feature3

Amazon Prime Day: The Best Apple Deals

Tuesday July 11, 2023 5:30 am PDT by
Amazon Prime Day is back again, and this summer it will last for two days. During this time, you'll find a large selection of deals and offers across Amazon's storefront, covering savings on tech, clothing, video games, groceries, and much, much more. Note: MacRumors is an affiliate partner with Amazon. When you click a link and make a purchase, we may receive a small payment, which helps us...
iPhone 15 Pro Blue Side and Back 2

iPhone 15 Pro Expected to Come in Blue

Friday July 7, 2023 2:12 pm PDT by
The iPhone 15 Pro models that are set to be introduced this September will be available in a unique dark blue color that has a gray tone, according to Unknownz21, a source that has provided multiple details on what we can expect from the next-generation iPhones and accurate information on other Apple devices like the Vision Pro. Available in a new titanium material, the blue shade will have...