iPhone 14 Pro Users Experiencing Issue With CarPlay Phone Calls

Following the launch of the iPhone 14 Pro and iPhone 14 Pro Max last week, some early adopters of the devices said they have experienced an issue that prevents them from being heard at a suitable volume during phone calls initiated via CarPlay in a vehicle.

CarPlay Phone Call
Affected users have documented this problem across the MacRumors Forums, Reddit, Twitter, and the Apple Support Community over the past three to four days. Most of the users said that after calling someone via CarPlay with an iPhone 14 Pro or iPhone 14 Pro Max, their voice sounded quiet or far away on the receiving end of the call.

The majority of complaints are from users with an iPhone 14 Pro or Pro Max running iOS 16.0.1, but at least one user said the issue also appears to affect the standard iPhone 14, and there are also comments claiming that downgrading to iOS 16.0 does not help.

MacRumors was able to reproduce the issue by making a phone call via wired CarPlay in a 2022 Honda Civic with an iPhone 14 Pro running iOS 16.0.1. The issue did not occur with a regular hands-free Bluetooth call with the same device in the vehicle.

It's unclear what the cause of the issue is or how many users are affected, but it seems to be yet another bug affecting iPhone 14 models. Apple is already planning to release an iOS 16 update next week with fixes for issues with the rear camera on iPhone 14 Pro models vibrating uncontrollably in select apps, iPhone 14 Pro models freezing after a data transfer from another iPhone, and excessive copy and paste permission prompts.

We reached out to Apple to ask if it is aware of this issue, but the company did not immediately respond to our request for comment. We will share any additional information about this issue, including any response from Apple, as it becomes available.

Related Roundups: CarPlay, iPhone 14 Pro

Top Rated Comments

BWhaler Avatar
11 months ago
what a bug riddled launch.
Score: 48 Votes (Like | Disagree)
ian87w Avatar
11 months ago
And people want an Apple car...
Score: 20 Votes (Like | Disagree)
doboy Avatar
11 months ago
One problem after another. Nice going Apple. They really have been sucking hard with the iOS versions and updates
Score: 18 Votes (Like | Disagree)
Hart1583 Avatar
11 months ago
Work from home they said. It’ll be fun they said.
Score: 18 Votes (Like | Disagree)
JosephAW Avatar
11 months ago
Too bad Apple wouldn't separate the launch of a new iOS and a new iPhone.
It would be better to launch a new iOS in January and a new phone in September. :rolleyes:
Score: 16 Votes (Like | Disagree)
1800AirTAG Avatar
11 months ago

Too bad Apple wouldn't separate the launch of a new iOS and a new iPhone.
It would be better to launch a new iOS in January and a new phone in September. :rolleyes:
So in cases like the iPhone 14, where they have a truly brand new feature - dynamic island - you’d want them to have like an iOS 15.7 for 4 months just to support that? If anything I’d say flip your theory and say new OS in September and new device in January
Score: 13 Votes (Like | Disagree)

Popular Stories

Rapid Security Response Feature 1

Apple Releases Rapid Security Response Updates for iOS 16.5.1 and macOS 13.4.1 to Fix Actively Exploited Vulnerability [Updated]

Monday July 10, 2023 10:31 am PDT by
Apple today released Rapid Security Response (RSR) updates that are available for iPhone and iPad users running the iOS and iPadOS 16.5.1 updates and the macOS Ventura 13.4.1 update. Rapid Security Response updates are designed to provide iOS and macOS users with security fixes without the need to install a full software update. Today's updates address an actively exploited WebKit...
iPhone 15 Pro Two Volume Buttons and Titanium Feature Blue Green

iPhone 15 Pro's Top Rumored Features: USB-C Port, Titanium, and More

Tuesday July 11, 2023 6:37 am PDT by
Apple is expected to unveil the iPhone 15 lineup in September. As usual, the Pro and Pro Max models are expected to have a wide range of new features, including a USB-C port, A17 Bionic chip, titanium frame, and more. Below, we have recapped the top five new features rumored for the iPhone 15 Pro models. USB-C port: iPhone 15 Pro models are widely rumored to feature a USB-C port, providing...
Rapid Security Response Feature 1

Apple Pulls iOS 16.5.1 and macOS 13.4.1 Rapid Security Response Updates Due to Safari Bug

Monday July 10, 2023 8:39 pm PDT by
Apple earlier today released new Rapid Security Response updates for iOS 16.5.1, iPadOS 16.5.1, and macOS Ventura 13.4.1 users, but Apple has pulled the software, likely due to an issue that caused certain websites not to work after the RSRs were installed. According to reports on the MacRumors forums, Facebook, Instagram, WhatsApp, Zoom, and other websites started giving a warning about not ...
primeday2020 feature3

Amazon Prime Day: The Best Apple Deals

Tuesday July 11, 2023 5:30 am PDT by
Amazon Prime Day is back again, and this summer it will last for two days. During this time, you'll find a large selection of deals and offers across Amazon's storefront, covering savings on tech, clothing, video games, groceries, and much, much more. Note: MacRumors is an affiliate partner with Amazon. When you click a link and make a purchase, we may receive a small payment, which helps us...
iPhone 15 Pro Blue Side and Back 2

iPhone 15 Pro Expected to Come in Blue

Friday July 7, 2023 2:12 pm PDT by
The iPhone 15 Pro models that are set to be introduced this September will be available in a unique dark blue color that has a gray tone, according to Unknownz21, a source that has provided multiple details on what we can expect from the next-generation iPhones and accurate information on other Apple devices like the Vision Pro. Available in a new titanium material, the blue shade will have...